Grid Subject Matter Experts is excited to announce its newest addition, Trinh Ngo, as a Senior Business Analyst. Trinh has 18+ years working in the Electric Industry, primarily at the California ISO in IT and client solutions. Her specific area of focus has been in development of business solutions in a very complex environment for internal and external clients of CAISO’s IT systems. Her experience includes business analytics, efficiencies in access controls (both cyber and physical), IT processes, business processes, application acceptance development, change management, and training. Trinh has also been involved in NERC CIP compliance both as a process owner for access controls as well as assisting other internal clients in their CIP obligations.
At GridSME, Trinh utilizes her vast experience in assisting clients in technology and compliance such as access controls, management of complex systems, assisting in architectures and process procedures and all types of compliance protocols. Trinh is also leading an effort to help clients gain and maintain access into CAISO’s many systems.
Please join us in welcoming Trinh to the GridSME team!